Don’t be fooled by scammers trying to steal your information. Know what to look for and how to keep yourself safe.
How scammers do it
With new technology comes new ways to trick people. Scammers may use your home or mobile phone numbers, text, or leave frightening voicemails. They may also go digital, using fake emails or computer viruses.
What they try to get
Scammers may ask for your Social Security number, credit card or bank account information, or even your Medicare identification (ID) number. These are strong hints that the person is up to no good. They may also ask for your date of birth, driver’s license number, or mother’s maiden name. These details can help someone commit fraud.
Protect yourself with these “dos” and “don’ts”
More tips for ConnectiCare members
ConnectiCare does work with carefully selected companies to help keep our members healthy. You’ll receive information, usually by mail or by phone, before someone reaches out. If you are ever in doubt, call our member services department.
Never tell anyone who calls you and claims to be from ConnectiCare your credit or debit card or bank account numbers. Also, don’t trust anyone who calls or comes to your door and claims to need your Social Security number, banking or credit card information, or other personal information. Even if they tell you that you could lose your insurance coverage.
If you receive suspicious calls or messages about your health insurance, contact the special investigations team for ConnectiCare and its parent company, EmblemHealth, by calling 1-888-4KO-FRAUD (1-888-456-3723) or emailing KOFRAUD@emblemhealth.com.
You can also report suspected Medicare fraud by:
- Calling 1-800-MEDICARE (1-800-633-4227; TTY: 711) 24 hours a day, 7 days a week
- Contacting the Office of the Inspector General at 1-800-HHS-TIPS (1-800-447-8477; TTY: 711) or visiting hhs.gov.
Have a question?
We’re here to help. Give us a call or visit one of our ConnectiCare centers. Find phone numbers, hours and locations.